Genesys
  • Introduction to Genesys AI
  • Resources
    • Key Features
    • Getting Started
    • Use Cases
    • Technical Overview
    • Advanced Features
    • Frequently Asked Questions (FAQ)
Powered by GitBook
On this page
  1. Resources

Use Cases

1. Customer Support Automation

Deploy AI agents to handle customer inquiries, resolve issues, and escalate complex cases to human representatives when necessary.

2. Collaborative Research and Analysis

Use Swarm technology to coordinate agents for large-scale data analysis, enabling faster and more accurate insights.

3. Education and Tutoring

Develop conversational tutors capable of assisting students with personalized learning plans and real-time feedback.

4. Gaming and Entertainment

Create dynamic NPCs (non-player characters) with lifelike interaction capabilities and collaborative problem-solving skills.

PreviousGetting StartedNextTechnical Overview

Last updated 5 months ago